TECHNICAL SUPPORT
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FAQ
After purchase
Q.Is it okay to use fluids other than the specified fluid?
When any fluid other than the specified one is used, an error regarding the control performance is caused.
* Depending on product specifications, such as corrosion resistance, you cannot use fluids other than the specified one.
* Depending on product specifications, such as corrosion resistance, you cannot use fluids other than the specified one.
Q. Is it okay to let fluid containing water flow in the product for gas?
It may cause control failure. Only dry gas can be used.
Q. Is it okay if fluid flows backward?
The product does not get damaged if the pressure is not larger than the proof pressure. However, it cannot be controlled correctly.
Q.Is it okay to use the product under pressure conditions other than those specified?
The product does not get damaged if the pressure is not larger than the proof pressure.
However, the product may not work correctly with problems that, for example,
necessary flow rate cannot be obtained or the flow rate becomes unstable.
However, the product may not work correctly with problems that, for example,
necessary flow rate cannot be obtained or the flow rate becomes unstable.
Q. The knob cannot be turned. What measures should I take?
The needle may be firmly fixed in the orifice inside the valve because of too much tightening.
The product may need to be returned to our company for repair work, such as replacement of the valve.
The product may need to be returned to our company for repair work, such as replacement of the valve.
